top of page

Unraveling the Maze: Understanding difference between Marketing Services versus Products

Sunglasses kept next to the frame

In the labyrinth of marketing, it's essential to discern the difference between product marketing and service marketing. The strategic approach, methods, and even the audience can be diverse, which significantly influences your marketing campaigns and business results.

The term "marketing services versus products" is not just about comparing two types of marketing; it is about understanding the unique dynamics that underlie each one.

Products are tangible, physical goods, while services are intangible activities or benefits. The distinction impacts the way we market them. For product marketing, the focus is often on features, specifications, and the benefits derived from these features. Service marketing, on the other hand, revolves around the experience and the process of service delivery.

One key difference lies in the 'intangibility' of services. Unlike products, services can't be touched, held, or seen before they're purchased, making customer trust a critical aspect. This necessitates service marketing to emphasize credibility, credentials, and customer testimonials.

Another critical distinction pertains to 'perishability.' Services, unlike products, cannot be stored. If an airline seat or hotel room isn’t sold today, the opportunity to generate revenue from it is lost forever. Hence, service marketing requires strategies like off-peak pricing and promotions to ensure maximum utilization.

Sanjay Dukle is a Success Coach & Consultant.

If you want to go above and beyond in your journey for success, explore the below:

Connect with Sanjay Dukle on Linkedin

Join The Successful Club Community on this website Menu - Exclusive invites to member only coaching workshops, and much more.

Subscribe to The Successful Club Newsletter - 5 minutes a week towards Success with tips, resources, references to making you successful.

If you want to grow your business or Brand, even with limited resources, Consult with Him or Sign up for the online Master Coaching Program on Marketing Partnerships.


bottom of page